Manufacturer's Strategy and Capability for Service Transition

Strategy Formulation for Service Failure Recovery, Using Mixed Research Method

The purpose of this study is to explain the strategies affecting the failure recovery in significant services which researches had previously disregarded. Since more than half of the total global wealth comes from the service sector, this study gains importance. Service failures and failed recoveries are among the leading causes of customer switching behavior from service organizations. The exi...

development and implementation of an optimized control strategy for induction machine in an electric vehicle

in the area of automotive engineering there is a tendency to more electrification of power train. in this work control of an induction machine for the application of electric vehicle is investigated. through the changing operating point of the machine, adapting the rotor magnetization current seems to be useful to increase the machines efficiency. in the literature there are many approaches wh...

Advice for Manufacturers Advice from Experienced Manufacturers to Aspiring Manufacturers

Part of the second goal of the project was to develop information that could help organizations hoping to develop and commercialize medical devices to understand the managed care market environment and to prepare accordingly. We asked interview respondents representing manufacturers to offer advice for such organizations. Interview respondents generally offered extensive and thoughtful answers ...

Comments on NCP/TCP mail service transition strategy

Towards a comprehensive service business management environment for equipment manufacturers

Transformation of equipment manufacturers to become providers of industrial services is a trend that involves deep transformation of companies. Equipment manufactures can potentially provide services significantly more efficiently and effectively by utilizing information about their installed base. We aim to recognise decision support functionality and required information contents for a system...